HEAD OF E-COMMERCE

Job Location
Singapore, Asia Pacific
Job Role
Corporate
Contract Type
Full-Time
Salary
Posted Date
2024-12-19
Job Expiry Date
2025-01-03
Qualification
Bachelor’s Degree

WHAT YOU WILL BE DOING

  • Develop and execute the organisation's e-commerce strategy aligned with business objectives and industry trends.
  • Identify growth opportunities through digital transformation, automation, and customer-centric solutions in the cargo & cross border ecommerce space.
  • Collaborate with senior leadership to integrate e-commerce into the company's overall commercial and operational strategy.
  • Oversee the development and optimisation of tools and digital platforms for cargo booking, screening, tracking, custom clearance, delivery and service management.
  • Ensure seamless integration with existing systems, such as warehouse management, AMI´s TM and airlines
  • Evaluate and implement innovative technologies, including AI, blockchain, and IoT to enhance the e-commerce experience.
  • Foster strong relationships with key stakeholders, including airlines, freight forwarders, eCommerce platforms and logistics partners.
  • Leverage analytics to understand customer behaviour, optimise pricing strategies, and forecast demand.


Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

 

SAFETY, SECURITY, WELLBEING AND COMPLIANCE:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

 

WHAT WE ARE LOOKING FOR

  • Degree in Business, Technology, or a related field.
  • Proven track record of leadership in e-commerce or digital transformation, preferably in the logistics, aviation, cargo or freight forwarding industries.
  • Proven record of growth in the ecommerce arena
  • Strong understanding of cross border e-commerce, freight forwarding and cargo operations and the aviation supply chain.
  • Expertise in integration of emerging technologies and customer / supplier onboarding.
  • Analytical mindset with experience using data to drive decision-making and strategy.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Knowledge of industry standards, including IATA regulations and e-AWB (Electronic Air Waybill) processes.
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